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#8: Elongate Shopping Experience

  • Writer: MSCENTS
    MSCENTS
  • Oct 18, 2020
  • 1 min read

Although one would think that a bookstore should smell like books, unfortunately that paper and ink smell does little for sales. Apparently, a chocolate scent does a better job at selling books.


A study published in the Journal of Environmental Psychology details a Belgian project where researchers monitored customers in bookstores with and without a chocolate scent and found that when the scent was present customers were twice as likely to examine multiple items; twice as likely to ready synopses for multiple books; nearly three times as likely to interact with store staff; and less than half as likely to seek out one item and go directly to the register.


Perhaps bookstores should considering hiring a chocolatier rather than a barrista.



 
 
 

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