Scented Products Trigger Customer Loyalty

A strong customer experience does not have to end once customers walk out the door. You can extend the experience with fragrance products in your brand scent.

Scented merchandise allows customers to bring home a strong piece of the multisensory experience of a store or event space. Having a piece of their experience in their home helps keep your brand top of mind and creates long-lasting relationships by keeping your brand alive in customers’ minds.

And the good news? Customers are eager to bring branded scents into their homes. Businesses that begin using ambient scent frequently being receiving customer requests for scented products, making them ideal as sellable merchandise or as redeemable items in a loyalty program.